Kyle Shepherd
About
About
Kyle Shepherd is a dedicated plumbing technician who finds meaning in solving problems and helping people. Kyle brings a calm, focused energy to every service call. Born and raised in the area, he's deeply rooted in the local community and motivated by providing a better life for his family. Outside of work, Kyle enjoys painting with watercolors and reading. He is a skilled drummer and guitarist playing drums and guitarist.
Discovering Local Gems and Community Favorites
Kyle is proud to call the area home. When he's not on the job, you might find him sipping coffee at River Road Coffee in Cocoa Village or enjoying La Placita, a go-to spot for authentic Mexican food. He also loves the peaceful nature trails at The Helen and Allan Cruickshank Sanctuary and local art festivals that celebrate community creativity.
Memorable Moments and Community Connections
Kyle finds fulfillment in the simple moments—whether it's positive comments from customers or the ability to help someone in need, these encounters stick with him. He reflects that doing work for the elderly is especially meaningful. Being a local himself, he takes pride in representing his community well: “Being a member of the community encourages me to be thorough with every customer—I would expect the same from someone working in my home.”
Journey into Plumbing
Kyle has “always been interested in mechanical work,” which naturally led him toward plumbing. After finishing high school, he sought a career that would allow him to learn and grow—and plumbing provided just that. He especially enjoys hands-on work and the satisfaction of solving problems on-site.
Values and Life Lessons
Kyle is guided by the values of honesty, hard work and patience.
He points to the birth of his son in 2016 as a transformative moment that gave his life clarity and direction. “Providing for my children and giving them the best life I can is a huge personal achievement.”
Professional Insights
With 1½ years under his belt, Kyle continues to expand his skills and knowledge. He’s especially interested in the technical side of plumbing, like working on toilets and re-piping systems—even under summer heat, he embraces the challenge.
To stay sharp, he taps into resources like YouTube videos and social media, where he sees how others tackle jobs in different ways. He’s enthusiastic about growing his confidence and ensuring the customer does too:
“I enjoy plumbing, so I’m excited to do the work, which I think gives the customer more confidence in what I’m doing.”
His process is communication-forward:
He talks customers through what he’s doing,
Diagnosis and tests,
Explains his findings and action plans clearly and calmly.
Looking Ahead
Kyle is excited about where the plumbing industry is headed, especially advancements in water heater technology. His curiosity and desire to grow make him a technician to watch, always pushing to improve both his craft and his connection with customers.